By Gina Hill | Alaska Headline Living | January 2026
Anchorage Police Department reports intermittent problems with some 9-1-1 calls. Residents should continue to dial 9-1-1 for emergencies. If a call does not fully connect, dispatchers may call back to reach the caller.
What to Know
Intermittent 9-1-1 issues happen occasionally nationwide. They are most often caused by telecom network routing problems, software updates, or conflicts between cellular and Wi-Fi calling, especially on mobile phones. These issues are usually temporary and resolved once providers correct the network problem.
Bottom Line
Do not hesitate to call 9-1-1 if you need emergency help. If the call drops, try again and stay alert for a callback from dispatch.
